CPHQ Online Review Course | Module 5: Performance and Process Improvement
version 2023
This eLearning course is an on-line, on-demand prep product designed for busy professionals who prefer to set the pace of their own study for the Certified Professional in Healthcare Quality® (CPHQ) certification exam. Accessible 24/7, the interactive modules align with the CPHQ content areas and include sample exam items, videos, and activities designed to help learners grasp the essential healthcare quality concepts covered on the CPHQ Examination.
This is an optimal resource for the healthcare quality professional who wishes to earn the CPHQ certification.
This is an optimal resource for the healthcare quality professional who wishes to earn the CPHQ certification.
Description
Performance and process improvement encompasses the various components of implementing change and improving outcomes in an organization. These components are comprised of different strategies, tools, and best practices that will be shown here.
In this module, you will learn how to:
In this module, you will learn how to:
- Implement quality improvement training.
- Identify quality improvement opportunities.
- Participate in activities to identify innovative or evidence-based practices.
- Lead and facilitate change.
- Communicate quality improvement information within the organization.
- Establish teams, roles, responsibilities, and scope.
- Evaluate team effectiveness.
- Use performance improvement methods.
- Use quality tools and techniques.
- Participate in monitoring of project timelines and deliverables.
- Evaluate the success of performance improvement projects and solutions.
This topic makes up approximately 22% of the CPHQ exam, or 27 total items.