Welcome to NAHQ’s online course: Ethics in Healthcare Quality; this topic explores foundational competencies within the Professional Engagement domain in NAHQ’s Healthcare Quality Competency Framework. In this course, you will build a bridge between ethical concepts and healthcare quality work to improve decision-making and promote quality improvement and more successful outcomes across the care continuum.

Learning Objections:

• Establish firm knowledge around terms that drive ethics in healthcare quality
• Explain why business ethics are important for driving healthcare quality and successful outcomes
• Describe organizational processes and procedures used for raising questions and reporting ethical dilemmas and events
• Identify issues that arise in daily work which may warrant discussions on ethical practices