HQ Principles introduces fundamental quality and patient safety principles, methodologies, and concepts that enable healthcare quality professionals to expand their knowledge and integrate quality into practice settings. Participants receive an HQ Principles certificate upon earning an 80% on the post-test and completing all six modules of the online program.
Earn 5.75 nursing contact hours upon completion of program materials.
Price:$199 for NAHQ members, $299 for nonmembers
Group pricing is also available.
NAHQ members receive discounts on many of our products. If you are not already a member, join today for only $199 and start saving!Visit www.nahq.org/join to learn more.
Users have unlimited access to this product for 90 days upon purchase.
Gain critical knowledge of healthcare quality through this online, self-paced program, and demonstrate your knowledge by earning a certificate of completion. HQ Principles is appropriate for anyone seeking to improve or refresh their knowledge or that of their staff.
Features:
· Interactive, self-paced content with narration
· Pre- and Post-Tests
· Pre- and Post-Self Assessments
· Resources
o Healthcare Quality Resource Guide
o Data Analysis Quick Reference Guide
o Professional Development Plan
· Certificate of Completion with 80% passing score on Post-Test
Are you an institution looking to educate a group?
Contact NAHQ member services at 847.375.4720 for group orders. NAHQ will need the names and e-mail addresses of participants to provide program access.
Continuing Education
Nursing contact hours: 5.75
This continuing nursing education activity was approved by the American Association of Neuroscience Nurses, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
What is awarded upon successful completion of the course?
Participants who complete the program and pass all assessments will have earned a Certificate of Completion in healthcare quality principles. On your CV/resume you may list you’ve successfully completed this program. However,this is not a credential so it may not be utilized behind your name or in your signature line.
Program Learning Objectives
Module 1: The Evolution of Healthcare Quality
1. Define quality in terms of healthcare
2. Describe the synergies between Quality Assurance and Performance Improvement
3. Link knowledge of legislative mandates, regulatory agencies, accreditation processes, and transparency to understanding how the consumer makes an informed choice.
Module 2: Principles of Quality Improvement
1. Identify the key principles of Quality Improvement:
a) Structure and Scope
b) Governance and Leadership
c) Customer Focus and Feedback
d) Systems, Data, and Monitoring
e) Teamwork
Module 3: Quality Improvement Processes and Methods
1. Identify different Quality Improvement methods
2. Describe the Plan Do Study Act method and be able to discuss an example
Module 4: Using Data to Make Decisions
1. Describe the importance of data and measurement in healthcare quality
2. Develop knowledge of Root Cause Analysis and when to use it
3. Identify basic QI data tools and when to use them
Module 5: Teamwork at All Levels of the Organization
1. List key factors for successful quality improvement teams
2. Describe different brainstorming methods
3. Describe the importance of effective change management
Module 6: Putting it all Together: Driving Healthcare Quality into the Future
1. Connect key concepts of modules together
2. Identify the drivers of healthcare quality
3. Describe your role in healthcare quality
4. Articulate the benefits of healthcare quality
Technical Requirements: web browser (Fire Fox or Internet Explorer; please note that Google Chrome is no longer supported) and internet connection; pop-up windows enabled; Abobe flash player version 26; computer equipped with audio output (speakers or headphones).
Refund/Cancellation Policy: NAHQ will not issue any refunds or exchanges for online products once purchased. Please contact our customer service at 847.375.4720 or info@nahq.org with questions prior to purchase.
Copyright © 2016 by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.
For permission requests or proper usage information, contact us at info@nahq.org or write to the publisher at the address below:
National Association for Healthcare Quality
8600 W. Bryn Mawr Ave, Suite 710 N
Chicago, IL 60631