Gain critical knowledge of healthcare quality for nursing home professionals through this online, self-paced program, and demonstrate your knowledge by earning a certificate of completion. HQ Principles is appropriate for anyone seeking to improve or refresh their knowledge or that of their staff in nursing homes.

Features:

· Interactive, self-paced content with narration

· Pre- and Post-Tests

· Pre- and Post-Self Assessments

· Resources

· Healthcare Quality Resource Guide

· Data Analysis Quick Reference Guide

· Professional Development Plan

· Certificate of Completion with 80% passing score on Post-Test

Continuing Education

Nursing contact hours: 5.75

What is awarded upon successful completion of the course?
Participants who complete the program and pass all assessments will have earned a Certificate of Completion in healthcare quality principles. On your CV/resume you may list you’ve successfully completed this program. However, this is not a credential so it may not be displayed behind your name or in your signature line.

Program Learning Objectives

Module 1: The Evolution of Healthcare Quality

• Define quality in healthcare
• Explain relationship between legislation, regulation, accreditation, and transparency to knowledge of informed consumer decisions
• Describe the synergies between Quality Assurance (QA) and Performance Improvement (PI)

Module 2: Elements of QAPI

• Identify the key elements of Quality Assurance / Performance Improvement (QAPI) and the CMS requirements
• Element 1: Design and Scope
• Element 2: Governance and Leadership
• Element 3: Feedback, Data Systems and Monitoring
• Element 4: Performance Improvement Projects (PIPs)
• Element 5: Systematic Analysis and Systemic Action

Module 3: Quality Improvement Processes and Methods

• Identify different Quality Improvement (QI) methods
• Describe the PDSA method
• Demonstrate an example of applying the PDSA method

Module 4: Using Data to Make Decisions

• Describe the importance of data and measurement in healthcare quality
• Describe Root Cause Analysis and when to use it
• Identify basic QI tools and when to use them

Module 5: Teamwork at all Level of the Organization

• List key factors for successful quality improvement teams
• Describe different brainstorming methods
• Describe the importance of effective change management

Module 6: Putting it all Together: Driving Healthcare Quality into the Future

• Synthesize key concepts of modules
• Identify the drivers of healthcare quality
• Describe your role in healthcare quality
• Articulate the benefits of healthcare quality

Technical Requirements: web browser (Fire Fox or Internet Explorer; please note that Google Chrome is no longer supported) and internet connection; pop-up windows enabled; Abobe flash player version 26; computer equipped with audio output (speakers or headphones).

Refund/Cancellation Policy: NAHQ will not issue any refunds or exchanges for online products once purchased. Please contact our customer service at 800.966.9392 or info@nahq.org with questions prior to purchase.

Copyright © 2017 by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.

For permission requests or proper usage information, contact us at info@nahq.org or write to the publisher at the address below:

National Association for Healthcare Quality
8735 W. Higgins Road, Suite 300
Chicago, IL 60631