Learning Lab: How to Effectively Communicate with C-Suite Executives

Getting quality face time with C-suite executives isn’t easy, so when you do get it, you want to make the most of it. In this 30 minute webinar you will learn how to effectively communicate with the C-suite to demonstrate your value and the importance of quality initiatives. The lively session will feature real world examples and impactful takeaways.

Credit CPHQ CE:0.5

Tag(s) Career Advancement, Leadership, Complimentary Member Benefit (Sign In required)

Publisher NAHQ

Description

Speaker:

Cathy E. Duquette, PhD RN NEA-BC CPHQ FNAHQ

Cathy Duquette is currently Executive Vice President for Nursing Affairs for Lifespan. In this role, she is responsible for co-leading the system strategy for quality, safety and patient experience, as well as leading the organization’s efforts to implement Lean and Six Sigma across the health system. Dr. Duquette was certified as a Six Sigma Black Belt in 2014. She is an active member of NAHQ and was inducted as a NAHQ Fellow in 2013. Since 2010, she has served on the editorial board of the Journal for Healthcare Quality, currently serving as Associate Editor. She authored the leadership and management module of Q Solutions: Essential Resources for the Healthcare Quality Professional, 3rd edition (2012) and has been published in professional journals. She has served on a number of state and national task forces involving leadership development, hospital performance measurement, quality improvement, public reporting, and nursing workforce. A NAHQ Fellow in 2013. Since 2010, she has served on the editorial board of the Journal for Healthcare Quality, currently serving as Associate Editor. She authored the leadership and management module of Q Solutions: Essential Resources for the Healthcare Quality Professional, 3rd edition (2012) and has been published in professional journals. She has served on a number of state and national task forces involving leadership development, hospital performance measurement, quality improvement, public reporting, and nursing workforce.

Refund/Cancellation Policy: NAHQ will not issue any refunds or exchanges for online products once purchased. Please contact our customer service at 8800.966.9392 orinfo@nahq.org with questions prior to purchase.

Technical Requirements: Web browser and internet connection; pop-up windows enabled; Adobe flash player; computer equipped with audio output (speakers or headphones).

Copyright Statement: Copyright © 2016 by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.

For permission requests or proper usage information, contact us at info@nahq.org or write to the publisher at the address below:

National Association for Healthcare Quality
8735 W. Higgins Road, Suite 300
Chicago, IL 60631