Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS
Director of Quality, Patient Safety and Clinical Performance Improvement
Suburban Hospital, Johns Hopkins Medicine
Principle Staff Armstrong Institute for Patient Safety and Quality
Speaker(s): Briony DuBose, PhD, MHI, RN, ANA\C Fellow
Lean Six Sigma Black Belt
Sharp HealthCare
Speaker(s): Angel Rivera, MSHS, CRT, LSSBB
Performance Improvement Specialist | Quality and Patient Safety
Suburban Hospital, Johns Hopkins Medicine
This session is part #2 in a 3-part series. Building on the models and strategies introduced in Learning Lab Series #1, this webinar will focus on practical approaches to leading people through complex change. Participants will explore how to identify key change management practices, recognize and respond to different types of resistance, and understand the human dynamics that influence change efforts. Through real-world examples and actionable insights, this session will help attendees foster alignment and engagement across teams.
This Learning Lab is part #2 of a 3-part series. Each webinar can be attended individually, but for the most comprehensive experience, we encourage participants to register for the full series on Driving Change in Healthcare.
Learning Objectives:
- Identify key practices that support successful change management.
- Match appropriate strategies to different types of resistance to change.
- Describe key elements that influence the human side of change.