HQ Concepts offers an introduction to the fundamentals of healthcare quality based on industry-standard quality workforce competencies. Frontline staff as well as leadership teams will learn how to complete a cycle of improvement, communicate improvement measures and implement sustainable change in processes.
This one-hour, online course covers the following topics:
• Evolution of Healthcare Quality
• Principles of Quality Improvement
• Quality Improvement Processes and Methods
• Data-driven Decision Making
• Teamwork at All Levels
• The Future of Healthcare Quality

Who is NAHQ Concepts for?
• Clinical staff
• Service-line supervisors
• Administrative staff
• Executive team
• Board members
If you’re interested in purchasing this course for your staff, click here.