Speaker Info: Bud Pate, VP Compliance Content, The Greeley Company

Lisa Eddy, RN MSN MHA CPHQ, Advisory Consultant, The Greeley Company

Learning Objectives:

This webinar will review trends and patterns in Joint Commission and CMS survey findings, and outline the best way to prepare for routine and for-cause surveys in the coming year.

Attendees will learn how to:

• Implement new and revised Joint Commission and CMS requirements.

• Manage leadership expectations with respect to survey results in the new year.

• Design an effective approach to survey preparation and response