HQ Insights: Online, On-demand Competency-based Continuing Education for Healthcare Quality Professionals

This program is designed to help you apply skills aligned to the Healthcare Quality Competency Framework. Each topic contains three curated sessions that offer practical guidance from healthcare quality experts. Upon completion of the evaluation in your My Learning, you will receive three CPHQ® continuing education credits.

These sessions all focus on data-driven decision-making skills that can inform quality improvement initiatives. Specifically, aptitude in Health Data Analytics:

• Allows you to transform data into actionable information.
• Helps you to select the right tools to analyze and present data for meaningful interpretation.
• Supports you in communicating key quality metrics and results of performance improvement projects.

After these sessions, you will be able to:

• Manage and understand organizational variation.
• Shift outcome-based analysis to examine upstream processes for improvement.
• Use data for decision making, communicating urgency and dealing with emerging and cross-functional issues.
• Accelerate the pace of improvement through scorecards and dashboards.
• Create a central reporting infrastructure for quality reporting and analytics.