HQ Insights: Online, On-demand Competency-based Continuing Education for Healthcare Quality Professionals

This program is designed to help you apply skills aligned to the Healthcare Quality Competency Framework. Each topic contains three curated sessions that offer practical guidance from healthcare quality experts. Upon completion of the evaluation in your My Learning, you will receive three CPHQ® continuing education credits.

These sessions aim to advance your commitment to healthcare quality through collaboration, learning opportunities and communication. Lead the integration of quality into the fabric of your organization through a coordinated infrastructure to achieve organizational objectives. Specifically, quality leadership and integration require the following skills:

• Guide organizational leaders through collaborative efforts to achieve improved outcomes.
• Lead organizational efforts to achieve high reliability.
• Promote competency-based education and training

After these sessions, you will be able to:

• Use leadership skills to meet goals, improve outcomes in your organization and implement programs that make a difference.
• Use tools such as root cause analysis and dashboards to support and track outcomes.
• Understand the relationship between leadership actions and quality performance.
• Model the case for quality using financial terms and prioritize your efforts to produce high value results.
• Develop best practices for communicating complex data to different audiences.