Speaker: Nikole DeVries, MSN RN CPHQ CPXP

As we strive toward the ultimate goal of quality driven healthcare, it is critical to proactively overcome one of the most widespread barriers – the dreaded “data lag”. If you’re still using data older than last week to drive quality or performance improvement activities, this webinar is for you. A case study of how Southwest Healthcare System has fostered a cultural transformation that has resulted in the development of meaningful leading indicators in all hospital departments will provide attendees with tangible examples of how to begin to bring their data timelines up to speed.

Nikole DeVries is the Director of Performance Improvement and Patient Engagement for Southwest Healthcare System. As a graduate-prepared registered nurse and Certified Professional in Healthcare Quality, Nikole is able to leverage her knowledge and experiences to successfully drive meaningful change that promotes optimal patient outcomes. Nikole has a true passion for performance improvement and believes that the key to optimal patient outcomes is successful engagement of teams and patients.

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