Live Learning Lab: Getting Serious about the Safe Management of Behavioral Patients
The rate of behavioral health patients being treated on non-behavioral health units is consistently rising as a result of a lack of appropriate settings and resources. Since the onset of the COVID pandemic, there is now an ever-increasing number of persons that are suffering significant mental health and substance use issues that could require hospitalization. At the current time, healthcare organizations have between 26% and 45% of their population that have a primary or co-morbid behavioral health condition, and this is projected to increase.
Monica has lectured extensively at the national and state level to include the ASHRM and NAHQ and is the author of a chapter on behavioral health risk management and numerous newsletters and journal publications. She is a Past President of the Maryland-DC Society for Healthcare Risk Management (MD-DCSHRM) and of the Maryland Association for Healthcare Quality (MAHQ). She has served on multiple committees for the American Society for Healthcare Risk Management (ASHRM) and has contributed to ASHRM publications. Her professional designations include: Distinguished Fellow of ASHRM, Certified Professional in Healthcare Risk Management (CPHRM), Certified Professional in Healthcare Quality (CPHQ), and Certified Psychiatric/Mental Health Nurse (C).
It is essential that the organizational focus on strategies that are known to be effective in improving the quality of care and work to reduce risk of harm. This session will focus on the safety concerns of behavioral health patients in non-behavioral treatment settings. High risk issues will be reviewed, and mitigation strategies will be presented.
Learning Objectives:
- Identify the degree to which behavioral health patients present in health care organizations
- Describe the major risks associated with behavioral health patients in non-behavioral health settings
- Discuss strategies that can assist in the mitigating the risk of harm to patients and staff
Speaker:
Monica Cooke RN.C., BSN, MA, CPHQ, CPHRM, DFASHRM
CEO Quality Plus Solutions LLC
Monica is a nationally recognized expert in the field of behavioral health patient safety, risk management, and healthcare workplace violence. She has more than 40 years of experience in the field serving in clinical, administrative, and executive risk/quality positions. In 2006, Monica founded Quality Plus Solutions LLC, a behavioral health risk/quality management consulting firm. Her passion is to partner with organizations to identify opportunities to mitigate risk with the care of behavioral health patients and their risk to staff throughout the continuums of care via onsite assessments and support. Monica also has had many years of legal nurse expert work and as a Certified Psychiatric/Mental Health Nurse, she continues to practice clinically in a detox and rehab treatment setting twice a month.
Monica has lectured extensively at the national and state level to include the ASHRM and NAHQ and is the author of a chapter on behavioral health risk management and numerous newsletters and journal publications. She is a Past President of the Maryland-DC Society for Healthcare Risk Management (MD-DCSHRM) and of the Maryland Association for Healthcare Quality (MAHQ). She has served on multiple committees for the American Society for Healthcare Risk Management (ASHRM) and has contributed to ASHRM publications. Her professional designations include: Distinguished Fellow of ASHRM, Certified Professional in Healthcare Risk Management (CPHRM), Certified Professional in Healthcare Quality (CPHQ), and Certified Psychiatric/Mental Health Nurse (C).
Credit
CPHQ CE:1.0